Shipping policy

Each Ro Art Haus piece is made to order with great care and attention to detail.
Please allow 7 working days for production before dispatch.

Estimated delivery time (after dispatch):
• Cape Town & surrounds: 1–2 business days
• Major metro areas: 3–5 business days
• Outlying areas: 5–7 working days

As soon as your order is dispatched or ready for collection, you’ll receive an email with your tracking number.

Updating your delivery address:
Address changes can be made within 72 hours of placing your order by emailing info@roarthaus.com. Once dispatched, we’re unable to amend delivery details.

Delivery hours:
Courier deliveries take place Monday to Friday, 08:00 – 17:00, excluding weekends and public holidays.

International orders:
We’re happy to assist via special arrangement. Please contact info@roarthaus.com for a personalized quote and shipping options.